Frequently Asked Questions

Joining requirements and what are the membership fees?

Your home will need to qualify being review by the team at THIRDHOME. We will request at least one specific week (we prefer two) to make available for other members to book in the next 24 months. There are no fees in the first calendar year and you can cancel at any time (as long as another member has not booked your residence or yacht). After first calendar year, Reserve members will pay the same annual dues as regular Exchange Members which is $295 per year.

How do I book another Reserve property?

Reserve members can either book available weeks in other Reserve properties are on the THIRDHOME site or they can request stays in other properties through their Membership Experience Manager who can reach out for you and do some research on upcoming stays.

How do I earn travel credits in the club?

We assign a "base key value" to each home that determines how many travel credits you will receive (to book other homes in the club). THIRDHOME has become the most trusted name in the exchange industry over the past 13 years and we have created “market calendars” that will differentiate the amount of travel credits you receive for a given week in the club. We will send you the THIRDHOME market calendar specific to your region of the world.

How are booking/exchange fees calculated in Reserve homes?

It depends on the amount of keys that the given property at the given week are worth:

10 to 15 Keys: $2,995
16 t0 20 Keys: $3,495
21 to 25 Keys: $3,995
26 to 30 Keys $4,495
31 to 40 Keys: $4,995
41 to 60 Keys:$5,495
61+ Keys: $5,995

How can I book a week if I do not have any travel credits (Keys) in my account?

You are permitted to book another property first without any prior commitments in your own second home so long as you have had another member book (not stay) at your home. You only receive travel credits (or keys) when someone else books your residence. If you see a week or a residence that you would like to book, but currently do not have any/enough Keys in your account, please contact your Relationship Manager who will be able to help.

Do I need to take a Security Deposit for bookings at my home?

All THIRDHOME bookings are covered by our partnership with Superhog of $5M along with your own insurance policy. Please click here for more details on the coverage.

How do I arrange for additional services at the property?

All Reserve properties differ in what is included. Most owners are thrilled to make sure you have a super experience at their home. We urge our member whenever possible to have little or no extra fees when staying at their home. Ideally, you only have to pay the exchange fee directly to THIRDHOME.

Can I also have access to properties in the Exchange?

Of course you can. The Keys (travel credits) you generate in your Reserve home can be used on other Reserve properties or any other available homes in THIRDHOME. See here.

Can I buy additional Keys if I am a few short for a particular booking?

We would prefer you to commit to additional time in The Club for other members to use to get more Keys, but we understand that this is not always practical. You are able to buy a limited number of Keys at $1000 per Key on a case-by-case basis.

How are you recruiting more members?

Most of our homes come from personal introductions and word-of-mouth referrals. If you know of anyone who you think would benefit from membership, please contact your Relationship Manager. We can provide anonymity and have found our members to be very respectful in sharing information about your home to others.

What are the main differences between THIRDHOME Exchange and THIRDHOME Reserve?

There are three differences:

Reserve members only receive travel credits when their residence book
Reserve members are given a “base key value” of 10, 15, 20, or 25 (vs. 1, 2,3,4,5 in the regular exchange)
Exchange fees paid to THIRDHOME in the Reserve range from $2,995 to $5,995 (you will pay from $495 to $1395 for a week stay in our regular exchange club).

Can I cancel a confirmed booking?

As a Host, once a booking is agreed and confirmed through the receipt of email confirmations, the booking cannot be cancelled unless with the express permission of the Guest. In the event that a Guest agrees to a cancellation instigated by a Host, the Host is responsible for the refunding of the booking fee to the Guest and any non-refundable travel costs associated with the booking. The Keys associated with the booking will be returned to the Guest as well.

As a Guest, if you wish to cancel a confirmed booking you can do but all booking fees associated with the reservation are non-refundable. The Keys associated with the booking are non-refundable as well, unless THIRDHOME is able to find a replacement Guest for the stay or the Host manages to rent the property out in the conventional manner.

What are the Terms and Conditions of Membership and where do I find them?

The Terms and Conditions of THIRDHOME Reserve membership are governed by the Terms and Conditions of THIRDHOME membership. You can review them here.